Last updated: August 7, 2025
Akvi Fragrances (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and safeguard the information we obtain through your use of our website and services.
1. Information We Gather
a. Personal Data
Collected when you place an order, contact us, or request engraving/custom services, such as:
- Name, Email, Mobile Number, Address, WhatsApp number
- Custom engraving details (e.g. name or message)
b. Device & Usage Data
Automatically captured when you browse our website:
- IP address, browser type, referral URL, pages visited
- Cookies, pixel tracking, and web-beacon use for analytics and personalization.
2. Why We Use This Data
- To process orders, invoicing, shipping, and customer service
- To respond to emails or WhatsApp inquiries and support with engraving/bulk queries
- To improve our website and tailor our services based on preferences and browsing history.
- To send promotional offers or updates by email or WhatsApp (only with your consent — you can opt out anytime)
3. Sharing Your Data
We may share your data with:
- Service Providers: payment gateways, courier/tracking services, analytics (e.g. Google Analytics), website hosts, email/SMS platforms.
- Legal Requests: when required by law or to protect our rights
- Business Transfers: in case of mergers, acquisitions, or sale of assets — your data remains protected under this policy
We never sell your personal information—it is used solely to serve you better.
4. Cookies & Tracking Tools
We use cookies, pixels, web-beacons, and similar tools to:
- Enable essential site functions (e.g. cart management, login)
- Understand how you use our site and tailor marketing efforts
- Provide a personalized user experience.
You can opt out of non-essential cookies via your browser settings, though this may impact site functionality.
5. Data Retention & Deletion
- We retain your order and inquiry data to serve you better and comply with legal obligations (e.g., complaints, returns).
- Usage data may be stored for analytics and performance optimization.
- You have the right to request deletion or correction of your personal data by contacting us.
6. Your Privacy Rights
You can:
- Request access to, update, or delete your personal data
- Opt out of marketing communications at any time via email or WhatsApp
- Exercise any rights under the Indian data protection framework
7. International Data Transfers
While Akvi Fragrances is based in India, your data may be processed or stored through third-party services located in other countries. We ensure appropriate safeguards to keep your data secure and compliant with applicable laws.
8. Security Measures
We use industry-standard encryption and access controls to protect your data. Despite our efforts, no system is completely secure—if you suspect misuse of your personal information, please reach out to us immediately.
9. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect information from minors. If we discover any such data, we remove it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When changes occur, we’ll revise the “Last updated” date and, for substantial updates, notify you via email or prominent on-site notice.
📧 Contact Us
For questions, data access, deletion, or any concerns related to privacy, reach out to:
Akvi Fragrances
Email: support@akvifragrances.com
Your trust is our foundation. At Akvi Fragrances, we value your privacy as much as we value crafting every perfume with care and authenticity.
